1. Introduction

AutoCalcs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based finite element analysis software service.

2. Information We Collect

Personal Information

When you create an account through Clerk (our authentication provider), we may collect:

Email address
Name
Profile picture (if provided)
Authentication credentials

Usage Data

We automatically collect certain information when you use the Service:

Device information (browser type, operating system)
IP address
Pages visited and features used
Time and date of visits
Referring website addresses

User Content

We store the models, projects, and data you create using the Service in our database (powered by Convex). This data is necessary to provide the Service and allow you to access your work across sessions.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Process your transactions and manage your subscriptions
Send you technical notices and support messages
Respond to your comments and questions
Analyse usage patterns to improve the Service
Detect and prevent fraud or abuse
Comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate AutoCalcs:

Clerk - Authentication and user management
Stripe - Payment processing (via Clerk)
Convex - Database and backend infrastructure
Vercel - Web hosting and deployment

These services have their own privacy policies governing the use of your information. We encourage you to review their policies.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers provided by our infrastructure partners (Convex and Vercel) and may be transferred to and processed in countries other than your own.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information after account deletion for legal compliance, dispute resolution, or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access - Request a copy of your personal data
Correction - Request correction of inaccurate data
Deletion - Request deletion of your personal data
Portability - Request transfer of your data to another service
Objection - Object to certain processing of your data

To exercise these rights, please contact us at support@autocalcs.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

Maintain your session and authentication state
Remember your preferences
Analyse usage patterns

You can control cookies through your browser settings, but disabling them may affect the functionality of the Service.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@autocalcs.com